Privacy Policy

This Privacy Policy explains how zeues.co.nz (“ZEUES”, “we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit our website or make a purchase from us.

By using our Site, you agree to the practices described in this policy.

1. Collecting Personal Information

When you visit the ZEUES website, we collect certain information about your device, your interactions with the Site, and the information required to process your orders.
“Personal Information” refers to any information that can identify you as an individual.

Device Information

  • Examples collected: IP address, browser version, time zone, cookie data, pages viewed, search terms, and site interaction behaviour.

  • Purpose: To load the website correctly, improve browsing performance, and analyse site usage.

  • Source: Automatically collected through cookies, log files, pixels, tags, analytics tools, and similar technologies.

  • Disclosure: May be shared with our analytics and website service providers (e.g., Shopify).

Order Information

  • Examples collected: Your name, billing and shipping address, email, phone number, payment details (credit/debit cards, etc.).

  • Purpose:

    • To process and fulfil your order

    • Handle payment, shipping, and confirmation emails

    • Communicate with you

    • Screen orders for fraud

    • Provide product updates or marketing information (if opted in)

  • Source: Directly collected from you during checkout.

  • Disclosure: Shared with Shopify and third-party payment gateways, shipping partners, and fulfilment services.

Customer Support Information

  • Examples collected: Any information you provide in messages, emails, or support requests.

  • Purpose: To assist you effectively with enquiries or issues.

  • Source: Directly collected from you.

  • Disclosure: May be shared with customer support tools or internal service teams.

2. Minors

ZEUES does not intentionally collect data from individuals under the age of 18.
If you believe a minor has submitted personal information, please contact us at info@zeues.co.nz for removal.

3. Sharing Personal Information

We share your information with trusted service providers so we can operate our business and deliver your order smoothly.

Examples include:

  • Shopify — our e-commerce platform
    Privacy details: https://www.shopify.com/legal/privacy

  • Payment gateways — to process your payment

  • Shipping and courier services — to deliver your order

  • Analytics services — to improve our website performance

We may also share information if required to:

  • Comply with laws or regulations

  • Respond to lawful requests (e.g., subpoenas or warrants)

  • Protect our rights and security

4. Behavioural Advertising

We may use your personal information to provide personalised advertising or marketing messages that may interest you.

Examples:

  • Google Analytics (if enabled) to understand how customers use the site

  • Meta (Facebook/Instagram) advertising tools

  • Cookies or tracking technologies that personalise ads

Opt-Out Options:

5. Using Personal Information

We use your personal information to:

  • Provide products and services

  • Process orders and payments

  • Deliver your items

  • Manage your account

  • Communicate updates or promotional offers

  • Improve and optimise our website

6. Lawful Basis (GDPR – EEA Users)

For customers in the European Economic Area (EEA), ZEUES processes your information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • To protect your vital interests

  • For our legitimate business interests (without overriding your rights)

7. Retention of Information

We keep your personal information for our records unless you request deletion.
To request removal, email info@zeues.co.nz.

8. Automated Decision-Making

ZEUES does not engage in automated decision-making that significantly affects customers.

Shopify may use limited automated systems for fraud prevention, such as:

  • Temporary IP or card deny-lists
    These systems do not have major legal consequences for customers.

9. GDPR Rights (EEA Residents)

If you are in the EEA, you have the right to:

  • Access your personal information

  • Correct or update your information

  • Request deletion

  • Restrict or object to processing

  • Port data to another service

To exercise these rights, contact: info@zeues.co.nz

10. CCPA Rights (California Residents)

(Include this section if your business receives California customers.)

California residents may request:

  • Access to personal information (“Right to Know”)

  • Correction or deletion

  • Data portability

Requests can be made via: info@zeues.co.nz

11. Cookies

We use cookies to improve your browsing experience and store basic preferences.

Cookies help:

  • Keep you logged in

  • Save your shopping cart

  • Understand website performance

  • Personalise your experience

You can disable cookies in your browser settings, but some features may not work properly.

12. Do Not Track

Because there is no industry standard, ZEUES does not change data collection practices when receiving a “Do Not Track” signal.

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
Updates will always be posted on this page.

Contact Us

For questions, concerns, or privacy requests:

📧 info@zeues.co.nz
📍 Richmond, New Zealand

We are committed to protecting your privacy and keeping your information safe.